What These Terms Actually Cover
By creating an account, you confirm that you meet the eligibility requirements for your region and that the activity is permitted under your local law. These terms cover how your account is opened, how wallet transactions are processed through bKash, Nagad, and Rocket, and how disputes
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are handled. We do not extend access where local regulation restricts it — eligibility depends entirely on your jurisdiction. Your account is personal and non-transferable. You are responsible for keeping your login credentials secure. If you share access or allow another person to use your account,
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any resulting activity falls under your responsibility. We may suspend an account if we detect access patterns that suggest misuse or multiple registrations from a single user. Wallet transactions processed through bKash, Nagad, or Rocket are subject to each provider's own terms in addition to ours.
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When you initiate a deposit, the transfer is confirmed once your mobile wallet provider sends the payment through. Withdrawal requests go through a verification step before funds are released to your nominated wallet. We aim to process verified withdrawals without unnecessary delay, though actual timing depends
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on the mobile wallet provider's processing at their end.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.